Privacy Policy


Privacy Policy

Privacy and security is very important to Liveco. We are committed to our customer's privacy and we will take every possible precaution to assure your personal information remains private and confidential.


Use of Information

Liveco uses Secure Sockets Layer (SSL) via Beanstream Gateway during the on line ordering process. We also utilize the services of Verified by Visa (VbV), a global authentication service that makes online shopping more secure for both the card holder and merchant. The information collected during the order process is for billing and shipping purposes ONLY. We will use this information to process an order, contact a customer with order problems and ship an order to a customer. All financial information is stored securely on our website using SSL encryption. When entering sensitive information (i.e.. credit card numbers, billing address, etc. ) the browser lock icon will become locked or secure. Customer Email addresses submitted during the order process will be submitted to the courier (e.g.. CP, FedEx) with the sole purpose of notify the customer of tracking and delivery information. Information submitted to these parties should not be used for any other purpose as per the user agreements. To check the security of your connection, look at the lower right-hand corner of your browser window after beginning checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." We also require you to create an account by "logging in". You will be asked to provide your email address and designating a unique access password for future access to your account information on the Liveco website. Creating this account allows you to track the status of your orders, as well as automatically insert your billing information so you won't have to fill out that information again the next time you make a purchase on our site. To ensure that your user name and password remain confidential, do not share this information with anyone. For your privacy and security, we do not store credit card numbers in your account. By logging in to my account you can change your saved account information at anytime. Liveco also collects your name and email address if you sign up for our email newsletter, you can at any time easily request to be taken off the news letter list by logging in and unsubscribing.


Non-Personally Identifiable Information

We collect non-personally identifiable information from you in order for us to better understand how our website is used. Information about a user's visit is logged, however your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. Occasionally, portions of the log files may be viewed by others for the purpose of server administration, security or when required by law. When you visit Liveco.com, small text files known as "cookies" will be stored on your computer's hard drive. We customize certain Web page content based on your browser-type or other information provided by our cookie. Liveco does not use cookies to retrieve personal information about you from your computer. If you reject the cookie, you will still be able to browse our site; however, you will be unable to use our shopping cart and purchase items. This is because cookies are required by the shopping cart to retain the necessary information to process your order. If you disable cookies, Liveco will be unable to accept your order online.


Information and Third Parties

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for any purposes. Under no circumstances will your personal information be disclosed to any third party unless we seek your express consent or are required to do so by law.


Mailing List

Our email list can only be joined voluntarily. We do not add email addresses to our list that have not chosen to do so on-line or have contacted us with a desire to join the list. The information collected in this registration process is purely for demographic reporting, We will not sell or share this list. Liveco.ca will take steps to protect all customer information, but can not be held responsible if these efforts prove unsuccessful. In the event that Liveco.ca is sold or merges with another entity, members of the Email list will be contacted with an option to be removed from the list before it is transferred to the new owners. We never exchange, lend or sell our customer information email mailing list to anyone. Information submitted to us is only available to employees managing this information for purposes of sending you emails and to contracted service providers for purposes of providing services relating to our communications with you.


Website Links

Liveco sometimes provides links to other organizations' websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that website's policy before submitting any information if you have concerns about how information may be collected or used.


Privacy Policy changes

Liveco may deem it necessary or appropriate from time to time to modify this privacy policy to reflect changes in the way Liveco collects or uses information or changes in privacy-related laws, regulations, or industry standards. Accordingly, Liveco reserves the right to change this privacy statement at any time by posting the revised policy on this site. Information will be handled according to the privacy statement in effect at the time the information is used. If we make any significant change to this policy, we will provide notice of the change on liveco.com


Contact Information

Email: click here: 'Contact Us'
TEL: (519)766-3927 (9-5pm EST)
Mail: Liveco Box 4, Ariss, ON, Canada N0B 1B0

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